User Privacy Policy
This Privacy Policy explains how Bubble Bonus Bingo collects, uses and protects personal information when you use our site and services. We are committed to respecting your privacy and to handling your data in a clear and secure way. The policy sets out the types of information we process, why we process it, how we keep it safe and the choices available to you.
Types of data we collect
We collect information you give us directly and information we gather automatically when you use our services. This helps us operate your account, process payments, prevent fraud and provide customer support.
Personal data
Personal data includes your name, date of birth, postal address, email address, telephone number and identity documents provided for verification. We also collect account credentials such as username and password and preferences you choose in your account settings.
Technical data
Technical data covers device information, IP address, browser type, operating system, device identifiers and log data. We use this information to maintain site performance, secure accounts and detect suspicious activity.
Transactional data
Transactional data includes deposit and withdrawal records, payment method details, game history and bet activity. We keep payment records to process transactions and to comply with financial safeguards and anti-fraud checks.
How we use your information
We use personal and technical data to provide and improve our services, manage your account, process payments, verify identity and meet our legal obligations. We may also use your information to communicate with you about account matters, security alerts and important updates.
Data protection practices
We protect personal information using industry standard security measures such as encryption in transit, access controls and secure storage. Access to personal data is limited to authorised staff and service providers who need it to deliver our services. We monitor our systems for vulnerabilities and respond to potential incidents in line with established procedures.
Cookies and tracking technologies
We use cookies, web beacons and similar technologies to personalise your experience, remember preferences and analyse site use. Some cookies are essential for core functionality while others support analytics or tailored communications. You can manage cookie settings through your browser or via the site cookie preferences, and you can opt out of non-essential cookies if you prefer.
User rights
You have rights over your personal data including the right to access, correct, restrict or erase information we hold about you, and the right to object to certain processing. You may also withdraw consent to marketing communications at any time. Where applicable, you can request data portability.
Access, correction and deletion
To exercise your rights or to request a copy of the personal data we hold, please contact us at [email protected]. We will respond to verified requests and may ask for proof of identity before making changes to protect your account and other customers.
Information sharing and third parties
We share information with trusted service providers who support our operations, such as payment processors, identity verification services and fraud prevention partners. We may also disclose data where required by law or to protect our legal rights. We do not sell personal data to third parties.
Privacy policy updates
We may update this Privacy Policy from time to time. When we make material changes we will notify you by posting a prominent notice on our site or by contacting you directly. Please check this page regularly for the latest information.